The following are common risk factors for chronic condition complications. As a component of the WPS Chronic Care Management Program, these factors are addressed with the member through a comprehensive telephonic assessment and reinforced in our written educational materials. Also included are recommended interventions based on national standards. The nurse coach reviews and emphasizes the provider's recommendations for treatment and utilizes the member's assessment responses to suggest additional topics of discussion with the provider if clarification may be needed.
Please note: The information on this web page is a summary of the information that WPS case and chronic care management nurses give to members with chronic disease. The information is supported by evidence-based guidelines. Nothing in this information should be construed as an attempt to offer or render a medical opinion or otherwise engage in the practice of medicine. WPS members are encouraged to consult with their providers for questions related to diagnosis and treatment of their condition, and to check their benefit plan coverage booklet for information related to covered services under their plan.