Interactive Voice Response (IVR)
Submission of Medicare Secondary Payer (MSP) Claims
Frequently Asked Questions (FAQs)
Claims Processing/Payment Issues
Customer Service : Available
C-SNAP : Available
EDI : Available
eNews : Available
IVR : Available
DDE : Available
Reopenings : Available
Welcome to the WPS Medicare Training and Resources Web page.
The Training and Resources section contains our
Training Programs for information about upcoming seminars, teleconferences and Webinars
On Demand Training giving you access to audio, audiovisual and slide show presentations
Resources contains materials related to modifiers, new providers, specialty and coverage articles and a CMS and HHS Resource
list.
Provider Outreach and Education Advisory Groups provides membership lists and meeting minutes.
WPS Medicare Provider Outreach and Education (POE) is the department responsible for the training and resources listed above. These materials
were created in order to help providers with Medicare-related matters on a daily basis. The goal of POE is to educate providers and their staffs
about the fundamentals of the Medicare program, policies, and procedures, new Medicare initiatives, significant changes to the Medicare program,
and issues identified through analyses of provider inquiries and claim submission errors.
Partnerships with External Entities
POE works toward establishing partnerships with external entities to help disseminate Medicare provider information. Whenever feasible, events
and activities are coordinated with interested groups and organizations. In addition, contractors routinely and directly notify other interested
entities of their upcoming provider education events and activities.
Contacting POE
If you have suggestions for educational materials or questions for Provider Outreach and Education please contact:
|
Mary Woon Manager, Provider Outreach and Education (402)351-5257 Mary.Woon@wpsic.com |
Cari Dykstra Director Outreach and Communications (608) 301-2818 Cari.Dykstra@wpsic.com |
Training Costs/Fees for Other Provider Education and Training Activities
Individualized training, presentations/training at non-Medicare contractor sponsored conferences, special resource manuals, etc., may be
requested by a provider or other entity. A fair and reasonable cost will be charged for these educational activities. If you are interested in
these types of education and training, please contact the field representative serving your state.
Contact a Field Representative
WPS-Medicare, Kansas City Office
Serving the states of: KS and MO (Open)
WPS-Medicare, Omaha Office
Serving the states of: IA and NE
(402)351-6419
Aileen Sigler
Page Last Updated: Friday, 06-Nov-2009 14:04:17 CST