iEXCHANGE® Overview

What is iExchange?

iEXCHANGE is a program offered by WPS Health Insurance that allows your clinical staff to submit prior approval requests for inpatient and outpatient services electronically to WPS using the Internet.

Some of the benefits of iEXCHANGE include:

• Direct electronic submission
• Immediate feedback from WPS
• Assignment of a Case ID number
• Monitoring the status of the request (i.e. Auto-approval; Pended for review)
• Communication with WPS staff through iEXCHANGE
• Alerts when the case has been updated
• Ability to "cut-and-paste" medical records to iEXCHANGE
• Printable requests/approvals for the provider

By giving contracted Providers access to iEXCHANGE web, we hope to improve communication and collaboration with our provider community. Your staff will be able to see the benefits of automating what is now a manual process. We look forward to working with you and your staff.